Responsible Play

Fotem — Betting should be entertainment, not a burden or a reason to harm your life

Responsible betting is at the heart of fotem. We want you to enjoy betting — but always in control. On this page you'll find all the tools, tips, and support you need.

Start safely View Questions

fotem's responsible betting commitment

Benefits of Setting a Personal Betting Limit

Cooling-Off & Self-Exclusion Options

24/7 Support & Guidance in Bangla

Strict measures to protect minors

Monitoring & Intervention for Problem Betting

Protection Tools

Fotem's Responsible Betting Tools

These tools are in your hands — use them whenever you need, as much as you need.

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set. To increase a limit, you'll need to wait 7 days.

Bet Limit

Set a limit on how much you're willing to bet per wager or within a set timeframe. This prevents impulsive high-stakes bets in the heat of the moment.

Loss Limit

Set a maximum loss amount for a given period in advance. Once you reach that limit, fotem will automatically stop your betting.

Cooling-off period

Need a break? Set a temporary pause anywhere from 24 hours to 30 days. During this time, betting will be completely disabled.

Self-Exclusion

For a longer break, choose self-exclusion. You can lock your account completely for anywhere between 3 months and 5 years.

Session timer

Track how long you've been betting. After a set period, fotem will remind you to take a break.

What is responsible play

When betting is entertainment — that's responsible play

Responsible gambling means betting while always staying in control. Placing a small bet while watching a cricket match can make it more exciting — but when it becomes an obsession, causes financial stress, or strains your relationships, it's no longer entertainment.

At fotem, every member's wellbeing matters to us. That's why responsible betting isn't just a page on our site — it's built into the core of our platform. We monitor every member's betting behavior, and if we spot any signs of concern, we'll reach out ourselves.

Remember — losing is a normal part of betting. No one wins every time. Only bet what you can afford to lose without it affecting your life. Never chase losses with bigger bets — that's the biggest mistake you can make.

The golden rule

Only bet with money you can afford to lose without it affecting your family. Betting is never a source of income — it's simply a form of entertainment.

Step by step

How to Get Started with Responsible Betting

Set a budget

Decide in advance how much you'll spend on betting each month. Think of it as your entertainment budget only.

Set limits

Set a Time Limit

Decide how long you'll bet each day. Use the session timer — take a break when your time is up.

Check in with yourself regularly

Ask yourself once a month — is betting having any negative impact on your life? If something feels wrong, seek help right away.

Let Your Family Know

Let someone close to you know that you bet. This awareness helps you stay accountable.

Warning Signs

Recognize the Signs of Problem Betting

Problem betting develops gradually. Many people don't realize when betting has become an addiction. If two or more of the signs below apply to you, it's time to seek help now.

Keep in Mind

Problem betting is a mental health issue — not a character flaw. Asking for help is a sign of strength.

Chasing losses with more bets

"Chasing losses" — placing bigger bets after a loss — is the most common sign of problem betting.

Lying about betting

Hiding or lying to family or friends about your betting is a warning sign.

Betting with household money

Spending money on betting that should go toward rent, food, or your children's education.

Feeling restless when not betting

Feeling restless or irritable when you can't bet or when the internet is down.

Withdrawal from Family & Friends

Cutting back on social life and spending less time with family due to betting.

Betting with borrowed money

Borrowing money from friends, family, or a bank to fund betting.

Impact on Work or Studies

Being unable to focus at work or school because you're preoccupied with betting.

Unable to Stop Betting

Repeatedly trying to stop betting but being unable to — this is the most important warning sign.

How to use

Guide to using fotem's protection tools

Setting a Deposit Limit

Account Settings → Responsible Betting → Deposit Limit. Choose your amount and time period.

Takes Effect Immediately

Activating Cooling-Off

Account Settings → Cooling-Off → Choose a duration (24 hours / 7 days / 30 days).

Starts Right Away

Self-Exclusion

Contact support or choose a duration from your account settings. Once set, it cannot be changed.

Irreversible

View betting history

Account → Betting History. Track how much you're spending and how much time you're putting in — analyze it yourself.

Always Available

Reality check

At regular intervals, fotem will notify you how long you've been playing and how much you've spent.

Automatic

Direct Support

Reach out via live chat or email for any concern. No judgment — just support.

Available 24/7

Assess Yourself

How healthy are your betting habits?

The first step toward responsible gambling is being honest with yourself about your habits. Answer the questions below to get a clearer picture of where your betting stands.

Keep in Mind

This assessment is for awareness purposes only and is not a substitute for professional help. Three or more "Yes" answers means you should seek support.

Assess Yourself

Did you bet over your budget last month?

Yes No Sometimes

Have family or friends expressed concern about your betting?

Yes No

After a loss, have you placed more bets trying to win back what you lost?

Yes No Sometimes

Can't stop betting even when you want to?

Yes No

Is betting affecting your sleep or work?

Yes No Sometimes

Minor protection

Betting is strictly prohibited for anyone under 18 — no exceptions.

Fotem strictly prohibits anyone under 18 from registering or betting. Age is verified at sign-up, and a national ID is required as part of the KYC process.

Parents are advised to keep their devices locked with a password, enable parental controls on their browsers, and stay aware of their children's internet activity.

For parents

If you suspect your child is using fotem, contact us immediately at support@fotem.net. We will take action right away.

fotem's Measures to Protect Minors

KYC Required

Withdrawals cannot be processed without NID verification.

Selfie Verification

Identity is verified by matching a selfie with your documents.

Automatic monitoring

Suspicious behavior is automatically detected and reviewed.

Phone Number Verification

OTP verification at registration — one account per number.

Healthy Betting Tips

Enjoy Betting — Stay in Control

Do's

Set a budget in advance and stick to it.
Think of betting as entertainment — like watching a match.
Before placing a bet, make sure you understand the match and the odds.
Be as prepared to lose as you are to win.
Take regular breaks — pause for a moment between sessions.
Review your betting history from time to time.

Exclusion

Never bet under the influence of alcohol or drugs.
Never bet with borrowed money or funds meant for household expenses.
Never place large bets when you're emotional — whether angry, upset, or stressed.
Don't chase your losses with more bets.
Don't treat betting as a reliable source of income.
Avoid long betting sessions late at night.

FAQs

Frequently Asked Questions About Responsible Betting

No, self-exclusion does not delete your account — it only suspends betting and deposits. Once the self-exclusion period ends, you can resume using your account. However, the account cannot be reopened before the period expires.

Yes, lowering your deposit limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this is intentional, to prevent impulsive decisions to deposit more money.

No — for security reasons, only the account holder can change their own limits. However, if a family member is concerned, they can reach out to our support team and we will get in touch with that member directly.

Yes. fotem's automatic monitoring system detects signs of problematic behavior — such as large bets after a losing streak, unusual late-night betting, or a sudden spike in bet amounts. In such cases, our responsible betting team reaches out to that member directly.

No. During self-exclusion, fotem will not send you any marketing or promotional messages. Your wellbeing is our only priority during this period.

Get Help

Help is available — you don't have to face it alone

Recovery from problem betting is possible — reaching out for help is the first step.

Fotem Support

Talk to our responsible betting specialist in Bangla, 24/7. No judgment — just help.

support@fotem.net

Talk to Family & Friends

Open up to the people close to you. Their support is your most powerful tool.

With Full Confidentiality

Professional Support

Seeking help from a mental health professional is not a sign of weakness — it takes real courage.

Contact your nearest hospital

Fotem — Betting should be entertainment, not a burden or a reason to harm your life

Fotem's Responsible Betting Tools

When betting is entertainment — that's responsible play

How to Get Started with Responsible Betting

Recognize the Signs of Problem Betting

Guide to using fotem's protection tools

How healthy are your betting habits?

Betting is strictly prohibited for anyone under 18 — no exceptions.

Enjoy Betting — Stay in Control

Frequently Asked Questions About Responsible Betting

Does your account get deleted during self-exclusion?

Does lowering a deposit limit take effect immediately?

Can a family member set limits on my behalf?

Does fotem detect problem betting on its own?

Will I receive bonus or promotion offers during self-exclusion?

Help is available — you don't have to face it alone

Enjoy responsibly — fotem is always here for you