📋 Fotem Terms & Conditions — Read in Full 🔒 Your Account Fully Secured 💰 Learn More About Bonus Terms ⚖️ Fair & Transparent Betting Policy 📋 Fotem Terms & Conditions — Read in Full 🔒 Your Account Fully Secured 💰 Learn More About Bonus Terms ⚖️ Fair & Transparent Betting Policy
Legal Document

Fotem Terms & Conditions — A Complete Guide to Using Our Platform

Please read these Terms & Conditions carefully before using fotem. Everything you need to know about registration, betting, payments, bonuses, and account management is explained here in plain language.

Last Updated: January 2026
What's in This Document
Registration & Eligibility Requirements
Account Security & Verification
Deposit & Withdrawal Rules
Betting Rules & Market Conditions
Bonus & Promotion Terms
Responsible Betting Policy
Dispute Resolution Process
Core Principles

The Six Core Pillars of Fotem's Terms

These six core principles form the foundation of all fotem terms and conditions — for both our members and us.

Transparency
Every fotem term is written in plain, straightforward language. No fine-print traps — what's written is what applies.
Security Guarantee
Protecting your account, personal information, and financial data is a legal obligation for fotem.
Fair Betting
Every bettor gets a fair shot. No discrimination — all users receive the same odds, payouts, and quality of service.
Guaranteed Payout
Payouts on legitimate winning bets are never withheld. Once conditions are met, payment is processed within 5 minutes.
Responsible Gaming
fotem promotes responsible betting at all times. Full limit-setting and self-exclusion options are available.
24/7 Support
For any questions about the Terms & Conditions, our 24/7 Bangla support team is here to help.
Section 01
General Terms & Introduction

These Terms & Conditions fotem Sets out all legal terms governing use of the platform (https://fotem.net). By accessing or registering on the fotem website, you are deemed to have fully accepted these terms.

Fotem operates an online Sports Betting and gaming platform for users in Bangladesh. The platform operates under an international gaming license, and all activities comply with internationally recognized regulatory standards.

You should not use fotem without reading these terms. If you object to any condition, please refrain from using the platform and contact our support team.

Important Note

These terms have been written in Bangla. In the event of any linguistic interpretation, the Bangla version shall be considered the definitive text.

Section 02
Registration & Eligibility Requirements

To open an account with fotem, you must meet the following eligibility requirements:

  • You must be at least 18 years old. Use of fotem by anyone under 18 is strictly prohibited.
  • You must be a resident of Bangladesh and access the platform from within Bangladesh.
  • All information provided at registration must be truthful and accurate.
  • Each individual may operate one account only.
  • You must complete the KYC verification process.
Registration Steps Important Information Time Limit
Initial Registration Name, Phone Number, Password Instant
Phone Verification OTP Code 5 Minutes
KYC Verification NID / Passport / Driving License 24–48 Hours
First Deposit Mobile Pay / Nagad / Bank Instant
Multiple Accounts Prohibited

If a single person opens multiple accounts, all accounts will be suspended and balances may be forfeited.

Section 03
Account Security & Responsibility

You are solely responsible for keeping your fotem account login credentials (username and password) confidential. Never share this information with anyone.

If you suspect unauthorised access to your account, contact our support team immediately. Change your password and enable two-factor authentication (2FA) if possible.

  • Avoid using any suspicious software on your device.
  • Avoid using fotem on public Wi-Fi.
  • Changing your password regularly is a good security practice.
  • Sharing your account with anyone else is strictly prohibited.
fotem's Responsibilities

Fotem ensures the highest level of security at the server level. However, the security of your device and password remains your own responsibility.

Section 04
Deposit & Payment Policy

The minimum deposit amount on fotem is ৳500 (five hundred BDT). The following payment methods are available for deposits:

  • Mobile Pay — Personal & Merchant Payments
  • Nagad — Instant Transfer
  • Rocket — Dutch-Bangla Mobile Banking
  • Bank Transfer — Selected Bangladeshi Banks

All deposits are typically processed instantly. Bank transfers may take 1–3 business days. No additional charges apply to deposits.

Anti-Money Laundering Policy

Fotem strictly adheres to its anti-money laundering policy. Withdrawals must be made through the same method used for the original deposit.

Section 05
Withdrawal Policy & Timeframes

KYC verification must be completed on your account before winnings can be withdrawn. The minimum withdrawal amount is ৳300.

Withdrawals are processed in an average of just 5 minutes. In some cases, security verification may extend this to up to 24 hours.

Payment Methods Minimum Maximum Time
Mobile Pay ৳300 ৳50,000 5 Minutes
Nagad ৳300 ৳50,000 5 Minutes
Rocket ৳500 ৳30,000 15 Minutes
Bank Transfer ৳1,000 ৳2,00,000 1–3 Business Days

Withdrawals exceeding ৳2,00,000 in a single day may require additional security verification. This is done solely for your protection.

Section 06
Betting Rules & Market Conditions

The minimum bet amount on fotem is ৳50. The maximum bet limit varies depending on your account tier and the specific market.

  • Bets generally cannot be cancelled once confirmed — live cash-out is available on select markets.
  • Fotem reserves the right to void any bet placed at incorrect odds due to a technical error.
  • If a match is cancelled, the stake is refunded.
  • If one selection in an accumulator is void, the remaining selections will be used to calculate the payout.
  • In the event of a disputed result, fotem's decision is final.
Match Fixing

If match-fixing is found to have occurred, all bets on that match will be voided and stakes returned.

Section 07
Bonus & Promotion Terms

Fotem regularly offers a variety of bonuses and promotions. Each offer has its own terms and conditions, which are detailed on the Promotions page.

Welcome bonus general terms:

  • The welcome bonus is for new members only — applicable on the first deposit.
  • To withdraw bonus funds, you must meet the wagering requirement (typically 5× to 10× the bonus amount).
  • Wagering must be completed within 30 days of receiving the bonus.
  • Wagering must be completed before winnings from a bonus can be withdrawn.
  • Fotem reserves the right to modify or cancel any bonus offer at any time.
Bonus Abuse

Any attempt to abuse bonuses or claim bonuses across multiple accounts will result in bonus cancellation and account suspension.

Section 08
Prohibited Activities

The following activities are strictly prohibited on fotem and may result in permanent account closure:

  • Illegal odds manipulation or arbitrage betting.
  • Using another person's account or placing bets on behalf of a third party.
  • Attempting to hack the platform's software or odds system.
  • Money laundering or any illegal financial activity.
  • Registering or completing KYC verification with false information.
  • Attempting to withdraw a bonus in violation of wagering requirements.
  • Exploiting technical errors to gain an unfair advantage.
Steps

If prohibited activity is found, fotem reserves the right to immediately close the account, freeze the balance, and take legal action if necessary.

Section 09
Responsible Betting Policy

Fotem takes responsible betting very seriously. We believe betting is a form of entertainment — and it should never have a negative impact on anyone's life.

Each member can access the following features from their account:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Bet Limit: Sets a maximum stake amount per bet.
  • Cooling-Off Period: Take a break from 24 hours up to 30 days.
  • Self-Exclusion: Account fully closed for a specified period.

If a member's betting behaviour appears problematic, fotem will proactively reach out and offer assistance.

Learn more about Responsible Betting
Section 10
Dispute Resolution Process

If you have a dispute with fotem, please contact our support team first. Most disputes can be resolved within 24 hours.

Steps to Resolve a Dispute:

  1. Notify our support team via live chat or email.
  2. Include full details and supporting evidence of your dispute.
  3. You will receive an initial response from fotem within 72 hours.
  4. A final decision on complex cases will be issued within a maximum of 14 business days.

Fotem's decisions on betting matters are final. However, payment and account disputes may be referred to international arbitration.

Section 11
Terms & Conditions Updates

Fotem reserves the right to update or modify these Terms & Conditions at any time. Members will be notified of significant changes in advance via email or through the platform.

Continued use of fotem after any changes constitutes acceptance of the updated terms. We recommend checking this page regularly.

Notifications

Fotem will provide at least 7 days' notice before making any significant changes to the Terms & Conditions.

Thank you for reading these Terms & Conditions. If you have any questions, please reach out to our support team: support@fotem.net

General Questions

Terms & Conditions FAQ

Yes, you can request account closure at any time by contacting our support team. Please withdraw any remaining balance before closing your account. In the case of self-exclusion, the account cannot be reopened before the specified period ends.

A wagering requirement means you need to place bets totalling a set multiple of your bonus amount. For example, a ৳1,000 bonus with a 5× wagering requirement means you must wager ৳5,000 in total. Once completed, your bonus balance becomes withdrawable. Specific requirements for each bonus are listed on the Promotions page.

Contact our support team immediately via live chat or email at support@fotem.net. Your case will be reviewed within 24 hours.

For any significant changes, you will be notified via SMS to your registered mobile number and through an in-platform notification. You will receive at least 7 days' notice before any change takes effect.
Get Started

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Free Registration 100% Welcome Bonus Mobile Pay / Nagad Support 24/7 Bangla Support
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