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🔒 Fotem — Your Privacy is Our Top Priority 🛡️ 256-bit SSL Encryption — All Data Secured 📵 No Sharing with Third Parties Data Is Never Sold ✅ GDPR Compliant Data Protection Policy 🔒 Fotem — Your Privacy is Our Top Priority 🛡️ 256-bit SSL Encryption — All Data Secured 📵 No Sharing with Third Parties Data Is Never Sold ✅ GDPR Compliant Data Protection Policy

Fotem Privacy Policy — Your Data is Completely Safe With Us

You have the right to know how the information you provide while using fotem is used. This policy explains everything in plain, simple terms.

Last Updated: January 2026 Estimated read time: ~8 minutes
Our Privacy Commitment
Your personal data is never sold to third parties.
Only the information that's needed is collected — nothing more.
All your data is protected with 256-bit SSL encryption.
You can request to have your data deleted at any time.
Full transparency is maintained regarding the use of cookies.
We comply with GDPR and international data protection standards.
Core Privacy Principles

How fotem Protects Your Data

Fotem upholds your privacy through six core principles — each one actively enforced.

End-to-End Encryption
Every transaction and piece of personal information on fotem is encrypted with 256-bit SSL. No one can intercept it in transit.
Secure Data Storage
All data is stored on certified secure servers. Multi-layer firewalls are in place to prevent unauthorized access.
No Third-Party Data Sharing
fotem never sells your data to marketing companies or any third parties. Your information is used solely to serve you.
In Your Control
You have full rights to view, correct, and delete your personal data — submit a request to our support team at any time.
Minimal Data Collection
fotem only collects what is strictly necessary to provide its services. No additional information is requested.
International Standards
fotem operates in full compliance with GDPR and the highest international data protection standards — recognized well beyond Bangladesh.
Table of Contents
Section 01
Introduction & Scope

This Privacy Policy fotem Explains in detail how personal data of (https://fotem.net) platform users is collected, used, stored, and protected.

By accessing fotem's website or creating an account, you agree to this Privacy Policy. If you have any concerns about any part of this policy, please reach out to our support team.

This policy applies to all fotem users in Bangladesh — whether accessing through the website, mobile app, or any other digital service.

Written in Plain Language

Fotem believes a privacy policy should be easy for everyone to understand. That's why this one is written in plain, straightforward language.

Section 02
What Information Is Collected

Fotem only collects data that is strictly necessary to provide its services. No unnecessary information is requested.

Information collected directly from you:

Full Name Mobile Number Date of Birth Address NID / Passport Number Payment Information KYC Documents

Automatically Collected Information:

IP Address Browser Type Device Information Usage Patterns Login Time Click Data
Minimal Data Collection Policy

Fotem follows a "data minimization" principle — only the information that's necessary is collected. No excessive data is ever requested.

Section 03
How Your Data Is Used

Fotem uses your data only for clearly defined purposes. Your consent is obtained before it is used for anything else.

Data Type Purpose of Use Legal Basis
Identity Information Account Creation & KYC Verification Contractual Obligations
Payment Information Deposit & Withdrawal Processing Contractual Obligations
Contact Information Support & Important Notifications Legitimate Interest
Usage Data Platform improvement and service enhancement Legitimate Interest
Betting History Responsible Betting Monitoring Legal Obligations

Fotem never shares your information with third parties for marketing purposes. Your consent is obtained before any promotional messages are sent, and you can unsubscribe at any time.

Section 04
Who Your Data Is Shared With

Fotem strictly limits data sharing. Your information may only be shared in the following circumstances:

  • Payment Processors: Solely to process transactions with Mobile Pay, Nagad, and your bank.
  • KYC Verification Services: With regulator-approved services for identity verification.
  • Legal Obligations: Upon court order or at the request of a regulatory authority.
  • Fraud Prevention: With relevant authorities to prevent money laundering and illegal activity.
What Never Happens

Fotem never sells or shares your data with advertisers, data brokers, or marketing agencies. This is an absolute and non-negotiable policy.

Section 05
Data Protection Measures

Fotem follows the highest industry standards to protect your data, with security measures in place at both the technical and administrative levels.

SSL/TLS Encryption256-Bit
Firewall ProtectionMulti-Layer
Data Backup FrequencyReal-Time
Security AuditQuarterly
Two-Factor Authentication (2FA)Available

Every fotem employee is bound by a confidentiality agreement. Only staff who require access to specific data can view it — this is our "least privilege" policy.

In the Event of a Security Breach

In the event of a security breach, fotem will notify all affected members within 72 hours and take the necessary steps to address it.

Section 06
Cookie Policy

The fotem website uses cookies in your browser. Cookies are small text files that help improve your experience.

Cookie Type Purpose Duration
Essential Cookies Maintaining Login Sessions & Security Deleted at end of session
Functional Cookies Remembering your preferences and language settings 1 Year
Analytics Cookies Usage data for platform improvement 2 Years
Security Cookies Fraud Detection & Prevention 30 Days

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may limit access to certain features on the platform.

Section 07
Your Data Rights

Fotem fully recognizes your rights over your personal data. You are entitled to the following rights:

Right to Access Data
You can request to view what information fotem holds about you at any time.
Right to Rectification
You may request corrections to any inaccurate or outdated information we hold about you.
Right to Erasure
You may request that your data be deleted after your account is closed.
Data Portability
Download all your data in a single file.
Restriction of Processing
You can request that we stop using your data for specific purposes.
Right to Object
You may opt out of marketing communications at any time.

To exercise this right, email us at support@fotem.net. fotem is obligated to respond within 30 days.

Section 08
Data Retention Period

Fotem does not retain data longer than necessary. Information is kept while your account remains active. After account closure, retention periods vary by data type:

  • Transaction Records: 5 years, in accordance with Bangladesh financial regulations.
  • KYC Documents: 5 years, as required by regulatory obligations.
  • Betting History: Deleted 3 years after account closure.
  • Communication Logs: Support tickets and chat logs are retained for up to 2 years.
  • Marketing Data: Deleted immediately upon withdrawal of consent.
What Happens After Expiry

Once the retention period expires, data is automatically and permanently deleted — with no possibility of recovery.

Section 09
Children's Privacy Protection

Fotem strictly prohibits registration by anyone under 18. We never knowingly collect data from minors.

If you suspect a minor is using fotem, notify us immediately. Once verified, the account will be closed and all associated data permanently deleted.

Minor Protection

If you believe your child is using fotem, please contact us at support@fotem.net.

Section 10
Privacy Policy Updates

Fotem may update this Privacy Policy from time to time. Members will be notified in advance of any significant changes.

How we notify you of changes:

  • SMS notifications to your registered mobile number.
  • A pop-up notice will appear when you log in to the platform.
  • Banner notification on the website homepage.

Continued use of fotem after any changes takes effect constitutes acceptance of the updated policy. We recommend checking this page regularly.

Section 11
Privacy Contact

For any privacy-related questions, complaints, or to exercise your data rights, please contact us:

Email: support@fotem.net
Live Chat: Available 24/7
Response Time: Within a maximum of 30 days

Last Updated: January 2026 · This document has been reviewed and approved by the fotem Privacy Team.

FAQs

Privacy FAQs

fotem will never send marketing messages to your phone number without your consent. Only security-related OTPs and important account notifications are sent. Promotional messages require separate opt-in consent.

Your NID information is securely stored on fotem's encrypted servers for KYC verification purposes only. It is used solely for identity verification and will be deleted after 5 years in accordance with regulatory requirements.

Yes. Email support@fotem.net with the subject line "Data Access Request" and fotem will send you a complete report of all stored data within 30 days.

Transaction and KYC data must be retained for 5 years due to legal obligations. Betting history is kept for 3 years, while marketing data is deleted immediately. All data is permanently removed once its retention period ends.

VPN use is not prohibited, but for security reasons, additional verification may be required in certain cases. Your IP address is logged strictly for security purposes and is never shared with third parties.
Safe Betting

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